Des emplois Bilingual customer service representative

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Responsibilities: Working within our central call center you would respond to CPAP and Oxygen type of customer service inquiries including assessing customer needs to ensure proper recommendation of equipment/supplies; informing customers of government funding and client financial responsibility related to CPAP purchases, responding to general inquiries; handling customer complaints; troubleshooti...
description complète du poste
Responsibilities: Responsible for responding to customer requests in a prompt, accurate and professional manner. Handle any inquiries which require investigation or follow-up. Ensure requests and inquiries are transferred to the appropriate area. Develop and maintain good client relationships while ensuring confidentiality. Use call tracking systems to log all inquiries for documentation purposes....
description complète du poste
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